understanding your bill

Take Charge of Your Payments


To best serve children, teens and adults who have rare and complex conditions, Gillette Children’s operates differently from other hospitals:


  • You work with a team, led by our board-certified physicians, to coordinate and provide care.
  • You get all the services someone with a particular condition requires—everything from imaging and diagnosis to surgery, rehabilitation therapy and related services.
  • You get more time for appointments.


At Gillette, we are committed to you at every step of your care journey with us. That means not only providing high-quality medical care but also providing timely financial information about that care.


We have a team of Financial Advocates who can help you with all aspects of billing and insurance for your Gillette care. Contact a Gillette Financial Advocate at 651-325-2235 when:


  • you need an in-depth assessment of your out-of-pocket costs
  • your insurance provider denies your request for coverage or care at Gillette
  • you are interested in setting up a payment plan
  • you are interested in financial assistance
  • you have questions about your specific financial situation

Billing Reminders

  • Gillette’s Twin Cities clinics are designated as outpatient hospital facilities. As a result, copayments might be higher at Gillette than they would be at clinics unaffiliated with hospitals. 
  • In addition to outpatient hospital charges, you might receive bills for professional fees from your doctors, surgeon, psychologist, anesthesiologist and/or radiologist.

Need More Information?

For more information about the cost and quality of your child's care, click here.